When we talk to someone, it’s easy to prepare ourselves to respond immediately tr other person’s words way before they have completed their statement. We listen, but only to respond and hardly listen to understand. That’s why it’s important to develop the habit of active listening. Active listening means giving the speaker undivided attention and … Read more
Have you ever witnessed a conversation in which one person constantly interrupts or talks over the speaker? How well was the speaker’s message being understood by the listener? How much message do you think the listener retained after walking away? Not only does this common listening error convolute the speaker’s message for those who are … Read more
Nobody enjoys being criticized. Even when it’s meant to be what people call, “constructive criticism”, being told you need to improve upon something can sting… especially when you didn’t see it coming. Whether it’s school-related, in the workplace or your personal life… preparing yourself for how to handle criticism well is crucial when it comes … Read more
The need to take a day off on short notice from work happens to all of us. Life happens, and when it does, we need to take some time to take care of the circumstances that come our way. Sometimes we may need to go into work later than scheduled, and other times we may … Read more
If you are running a business, small or large, you are dependent upon customers. Without these important individuals, you would have to close shop and find another source of income. That is why it is so important to keep these customers happy. You can go with the attitude that you will always be able to … Read more