11 SMART Goals Examples for Customer Service Representatives

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If you are running a business, small or large, you are dependent upon customers. Without these important individuals, you would have to close shop and find another source of income. That is why it is so important to keep these customers happy. You can go with the attitude that you will always be able to … Read more

21 Good Excuses to Miss Work on Short Notice (EXAMPLES)

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The need to take a day off on short notice from work happens to all of us. Life happens, and when it does, we need to take some time to take care of the circumstances that come our way. Sometimes we may need to go into work later than scheduled, and other times we may … Read more

11 Ways to Improve Your Interpersonal Communication Skills

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​How important are interpersonal communication skills today? Quick answer: very important. The world needs more people who are attuned with others. Furthermore, people with good communication skills tend to achieve success in all areas of their lives. For example, many employers base their decision to hire someone on his or her ability to focus on … Read more

7 Active Listening Exercises for Adults to Become Better Listeners

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Have you ever witnessed a conversation in which one person is constantly interrupting or talking over the speaker? How well was the speaker’s message being understood by the listener? How much of the message do you think the listener retained after walking away? Not only does this common listening error convolute the speaker’s message for … Read more

7 SMART Goals Examples for Improving Your Networking Skills

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Is walking into a room full of strangers your worst fear? You are not alone. Many individuals love to meet new people, but some would try their best to avoid networking altogether. However, this attitude can be detrimental to your success in life. Fortunately, there are ways to get more comfortable around people, and setting … Read more

12 Critical Business Communication Skills to Build

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Are you looking to improve your workplace skills? First of all, I commend you. Professional development benefits you greatly. It strengthens your confidence and job performance. Also, it can lead to career advancement or salary increases. Above all, it makes you better at your job, which leads to greater personal satisfaction. So if you’re searching … Read more

115 Fun Conversation Starters for Kids to Get Them Talking

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Do you always have a decent conversation with your child, or do you receive that one-word answer or that nasty grunt as a response? This can be utterly frustrating, especially for a parent who is looking to engage and connect with their kids. However, it all boils down to the type of conversation starters you use to … Read more

10 Key Elements of the Communication Process

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Opportunities to improve communication exist, from learning to be a better listener to being assertive in your communication. But understanding the key elements of communication is sure to help you improve communication skills. Plus, you’ll be able to see a greater impact on your relationships, than simply brushing up on those skills alone. What happens … Read more

11 Steps to Keep a Conversation Going with Someone You Just Met

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Have you ever met someone with the gift of gab?  They know how to say all the right things and have a charisma about them, as if they’ve never met a stranger. Furthermore, they appear to know how to keep a conversation going and avoid awkward silences. Not everyone is built that way naturally, but we … Read more

8 SMART Goals Examples for Improving Your Interpersonal Skills

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Are you looking for ways to improve your interpersonal skills? Interpersonal skills are a set of people skills that include communication, listening, conflict resolution, and even empathy. So it’s no surprise that they are essential for building healthy personal and professional relationships. Whether you want to work these so-called “soft skills” for personal or career … Read more